Terms and Conditions

Last Updated: October 5th, 2025

Welcome to MirrorDentistry (“the Clinic,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, online booking tools, and dental services (“Services”). By accessing or using our Services, you agree to be bound by these Terms and to comply with all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or Services.

1. Our Services

MirrorDentistry provides general, cosmetic, and restorative dental care, including consultations, cleanings, fillings, extractions, implants, and related procedures.

Our website and online systems may also include educational content, booking forms, and patient communication tools. All content and services are provided for informational and clinical purposes in accordance with Alberta and Canadian healthcare standards.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old or have the consent of a parent or legal guardian.

• Provide accurate and complete personal and health information when requested.

• Agree to comply with all dental treatment instructions and clinic policies.

3. Appointments and Cancellations

We strive to provide quality care to all patients. To help us serve you better:

• Please arrive on time for your appointment.

• If you need to cancel or reschedule, we require at least 24 hours’ notice.

• Repeated missed or late appointments may result in cancellation fees or refusal of future bookings.

Emergencies and unforeseen circumstances are considered on a case-by-case basis.

4. Payments and Insurance

• Payment is due at the time of service unless prior arrangements have been made.

• We accept major payment methods (credit, debit, insurance assignment, or direct billing where available).

• Insurance claims are submitted on your behalf as a courtesy; however, you remain responsible for any unpaid balances not covered by your insurer.

• We may collect and use your insurance information in accordance with our Privacy Policy and the Health Information Act (HIA) of Alberta.

5. Use of the Website

When using our website:

• You agree to provide truthful, accurate, and up-to-date information.

• You agree not to upload, transmit, or distribute any harmful or unlawful content.

• You agree not to attempt to gain unauthorized access to our systems, networks, or data.

The content on this website, including text, graphics, and logos, is the intellectual property of MirrorDentistry and may not be copied, reproduced, or used without written permission.

6. Medical Disclaimer

The information provided on our website and social media platforms is for educational and informational purposes only.
It is not a substitute for professional dental advice, diagnosis, or treatment.
Always seek the advice of your dentist or qualified healthcare provider regarding any oral health condition or treatment.

7. Limitation of Liability

While we take great care in providing accurate information and professional dental services:

• MirrorDentistry and its staff are not liable for any damages, losses, or injuries arising from your use of our website or Services except as required by law.

• You assume full responsibility for your treatment decisions based on the professional recommendations provided by our dentists.

Nothing in these Terms limits your rights under the laws of Alberta or Canada.

8. Privacy and Data Protection

Your privacy is very important to us.
All personal and health information collected through our website or in-person visits is handled according to our Privacy Policy the Personal Information Protection and Electronic Documents Act (PIPEDA), and the Health Information Act (HIA) of Alberta.

By using our Services, you consent to our collection and use of your information as outlined in that policy.

9. Third-Party Services

Our website may include links to external websites, booking systems, or third-party services (such as payment processors or insurance portals).
We are not responsible for the content, privacy practices, or operations of these third parties.
Use of such sites is at your own discretion and risk.

10. Intellectual Property

All content, designs, trademarks, and materials on the MirrorDentistry website are the property of MirrorDentistry or its licensors.
You may view, download, and print materials for personal, non-commercial use only.
Any unauthorized use or reproduction of our content is strictly prohibited.

11. Termination of Services

We reserve the right to:

• Refuse or discontinue treatment in cases of non-compliance, abusive behaviour, or non-payment.

• Terminate or restrict access to our website or online tools for any reason, without prior notice.

All outstanding fees must be paid prior to record transfers or release.

12. Changes to These Terms

MirrorDentistry may revise these Terms periodically to reflect changes in our operations, legal requirements, or patient care standards.
The “Last Updated” date will always indicate the latest version.
Continued use of our Services after any updates constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada.
Any disputes arising from these Terms or your use of our Services shall be resolved in the courts of Edmonton, Alberta.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

MirrorDentistry
Callingwood, West Edmonton, Alberta
📧 Email: [email protected]